Produced to your measurements Cash on delivery across Egypt Made to order · 3–5 days in Cairo & Giza
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Customer Care

Customer Care & Complaints

We're here to make it right. Start with a quick WhatsApp chat — and if your issue isn't resolved, email us or file a complaint below.

  1. 1

    Talk to Customer Care on WhatsApp

    This is the fastest way to reach us — most questions and issues are sorted right here, usually within the hour.

    Saturday–Thursday · 12:00–9:00 PM

  2. 2

    Didn't get resolved? Email us or file a complaint

    If your issue wasn't resolved on WhatsApp, email us directly or submit the complaint form below — our care team will follow up personally.

    Or fill in the complaint form below

Complaint form

Please include your order number so we can look into it right away.

We treat every complaint seriously and aim to respond within 1–2 business days.